Welaka · Real estate edition · Founding-partner stage
Portal leads that parse themselves.
Forward the email from Zillow, Realtor.com, or Homes.com. It arrives as a contact with the property attached, routed to an agent by your rules — in under a minute.
Welaka is an AI-native sales CRM that comes wired for your industry. One river, many watersheds — real estate is the second one we've wired: portal-lead intake, commission pipelines, property records, and texting infrastructure built into the spine of the system, not bolted on as custom fields.
This edition is in founding-partner stage. You'd be early. We say so in the first screen, and this page tells you what works today versus what's on the roadmap — no logo wall, no invented numbers. That's on purpose.
Your database is yours. Full stop.
We never train on, market to, share, or sell your contacts. Not to a portal. Not to a partner. Not to a parent company — we don't have one.
You've watched CRM vendors in this industry get bought by the companies that sell you leads, and you did the math on what happens to a database after that. So we'll say the quiet part first: your book is the asset you're trusting us with. It is not our inventory, and it never becomes our inventory. This is a covenant, not a settings toggle.
Three places portal leads go to die
The inbox. A buyer taps "request a tour" at night. The portal sends an email. The email sits — the property, the price, and the buyer's number buried in HTML, waiting for a human to check a folder. Response time is now a function of who happens to look at their phone.
The generic pipeline. A horizontal CRM knows your contacts have names and phone numbers. It does not know they have property interest, commission sides, splits, or a listing on the other end of the deal. So the real pipeline lives in spreadsheets and in your agents' heads, and the CRM holds a shadow of it.
The group text. "Who can take this one?" is not a routing system. Nobody's accountable, nothing escalates, and there's no record of who dropped what. The fastest thumb wins the lead; the team eats the misses.
None of this is your team's fault. It's what happens when the system of record was never taught what your industry's entities are. Horizontal CRMs know fields. Welaka knows what a side, a split, and a showing are.
What happens when you forward the email
The integration is a forwarding rule in your inbox. From there:
The parse reads the lead out of the portal email — who they are, what property they asked about, which portal sent them. It lands in Welaka as a contact with the property interest attached, and routes by your rules: round-robin across the team, or a first-to-claim pond with escalation if nobody claims it in time. From forwarded email to routed contact: under a minute.
Who asked, what they asked about, and where they came from — parsed out of the email, not typed off it.
The lead goes where you decided leads go — and if nobody claims it, the system notices before the buyer does.
Signals from the tools you already run, landing on the contact record as first-class events — not in a tab you remember to check.
Your agents' job starts at the conversation. Everything before the conversation is the machine's job now.
Speed-to-lead is a system, not a stat
Fast response isn't a motivational-poster problem. It's an infrastructure problem, and Welaka treats it like one. The routed lead lands at the top of the assigned agent's queue — The Run, the ranked daily surface the whole platform runs on — with an action plan already attached. Next step, decided. Not "I'll get to it after this showing."
Roadmap
On the roadmap — labeled as roadmap: AI first-touch. The system sends the first response itself, inside consent and quiet-hours rails, and hands the conversation to your agent the moment there's a human on the other end. It ships when it clears our consent-governance bar — not before. Until then, the first touch belongs to your agents. Our job is making sure it's waiting at the top of their queue instead of at the bottom of an inbox.
A pipeline that knows what a side is
Buyer stages and seller stages — not one funnel pretending to be both. Sides, rates, and splits live on the deal record. GCI is computed, not typed into a notes field and forgotten. Property records link to the people and deals they belong to, so a listing is a thing the system knows — not an address in a text field. When the commission conversation happens, the numbers are already there, and they agree with each other.
Your book survives the move
Welaka imports your Follow Up Boss database. And before you commit — before anything is signed — we hand you the gap sheet: the exact list of what Follow Up Boss will not export. Email bodies and call recordings are on it. We'd rather you read that list now than discover it in week two.
The gaps belong to the export, not to us — anyone who migrates you inherits them. The difference is whether they tell you first.
Texting done legally
Welaka's texting is built on carrier-registered 10DLC — the compliant rails, not a workaround. That comes with a fact most onboarding flows bury, so we'll put it on the marketing page instead: carrier review of a new registration takes 10–15 business days. Plan around it. Calling and email work from day one; texting switches on when the review clears.
We take TCPA seriously because real estate is where TCPA enforcement goes hunting, and consent shortcuts are how a brokerage becomes a defendant. So here is a choice, stated as a choice: Welaka does not do ringless voicemail. Not "not yet" — not ever. It's a consent-hostile channel, and it isn't getting built.
If you run Fello
Fello's homeowner intelligence and Felix handoffs land in Welaka as first-class signals — on the contact record, feeding how the day gets ranked. No scheduled export, no second tab. When Fello flags a homeowner worth a conversation, the flag lands where your agent already works.
Questions broker-owners ask
Do you sell, share, or market to my database?
No. We never train on, market to, share, or sell your contacts. Welaka has no lead marketplace, no advertising business, and no parent company with either. Your database is the asset you trust us with — not inventory.
Which portal leads does Welaka parse?
Today: Zillow, Realtor.com, and Homes.com. Forward the email — one inbox rule — and the lead arrives parsed and routed in under a minute. Bring your other lead sources to the demo and we'll tell you honestly what's covered and what isn't yet.
What happens to my Follow Up Boss data?
Your book comes over. Two things don't, because Follow Up Boss doesn't export them: email bodies and call recordings. We put the full list in a gap sheet and walk you through it before you commit. The gaps belong to the export; knowing about them belongs to you.
Why can't my agents text on day one?
Because texting runs on carrier-registered 10DLC, and carriers review every new registration — typically 10–15 business days. That review is how the compliant rails work. Calling and email work from day one; texting switches on when the review clears. We'd rather tell you here than surprise you in onboarding.
Do you do ringless voicemail?
No — and not "on the roadmap." No. It's a consent-hostile channel, and a texting stack built on honest rails doesn't get a dishonest side door. If that's a dealbreaker, we're not your CRM, and we'll say so on the call.
What does founding-partner stage mean?
Pre-pilot. The platform is real and demo-able; the real-estate edition is new, and we're recruiting a small number of founding-partner teams to run it first. No invented case studies — what you see in the demo is what exists. Founding partners get direct access to the people building Welaka and a roadmap that bends around how their team works. Pricing is a conversation, not a grid.
Is Welaka a lead source?
No. Welaka doesn't sell leads — it makes the leads you already pay for survive contact with your inbox. Every parsed lead arrives tagged with its source portal, and your database stays yours, full stop.
Bring the last lead that died in your inbox
Book a demo and bring a real portal email — one of yours. We'll run it through the parse in front of you: what it becomes, who it routes to, and what your agent would have seen at the top of their queue. Then decide.